About Product
The interior of the furventi cat house is spacious enough for one large cat to stretch out fully, or two smaller cats to snuggle together, and the Flagship model offers even more roomy comfort.
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Absolutely. The pad is low-voltage, overheat-protected, and specifically designed for pet use.
For Furventi Catteries With Heating Pads, It Is Best To Avoid Using Straw. The Heating Pad Itself Acts As A Heater, And Adding Straw May Affect Its Effectiveness And The Meow's Space To Move Around, But If The Cattery Does Not Have A Heating Pad, Then Using Straw Or Other Insulation Products Should Be Fine!
Voltage 120v, Power 18-22-28w, Furventi Heating Pad Will Not Continue To Heat Up To A Certain Temperature, The Heating Pad Will Stop Working Immediately, Power Failure Protection.
remember the little gift🎁🎁🎁 from furventi? he is a cat house protection cover carefully designed by our designers .
if you are in a frequent rainy season or severe weather environment, we recommend you to use the complimentary multifunctional protection amount to enhance the waterproof effect of the cat house.
the protective cover is not only effective against continuous rainfall, but also against extreme weather such as dust, sand, and even thunder and snow, providing all-round protection for the cat house.
in addition, the protective placement can help extend the life of the cat house and keep its appearance dry and intact for a long time.
Yes, all materials are non-toxic, safe for pets, and environmentally conscious.
Yes, the combination of insulated walls, the heating pad, and elevated design ensures warmth even in cooler weather.
furventi focuses on regional differences, the US region can have snowstorms in the winter, so we offer different options to accommodate different regional choices, EU/UK customers are advised to choose an unheated cat house, and US regional customers are advised to prioritize a heated cat house.
Of course you can, furventi is equipped with a camera that has been carefully designed by furventi to be a perfect match for the furventi cat house, we do not support other cat house cameras at this time.
Shipping
For the US, all cat house orders are shipped directly from our warehouse in the US!
For the EU, we ship from our warehouse in Germany!
For the UK, we ship from our warehouse in Birmingham!
Orders are usually processed and shipped within 1–3 business days.
Please review the Furventi Outdoor Cat House Shipping Policy
Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment.
If you have questions about your order status or did not receive the email, please contact us!
Please contact us immediately, and we will assist in investigating and provide a solution such as reshipment or refund.
If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.
Returns and Refunds
Yes, we offer a 1-year warranty covering quality and manufacturing defects.
Please contact us within 7 days with photos of the damage, and we will arrange a replacement or refund.
First, please check our return and warranty policy. We only accept products purchased on furventi.com.
We will only replace defective or damaged items within 30 days.
If you require a refund, please contact support@furventi.com. We will have a dedicated staff member to follow up on your return and refund.
Note: You will be responsible for shipping costs for returns/refunds.
Please contact us with your order number, and we will send the missing parts free of charge.
US Customers: all returned packages must include a parcel slip provided by us. Wait for the courier to come to your door; this is to identify your package when it arrives at the warehouse. Please do not send the package back to us if we have not emailed you a parcel slip.
EU and UK customers: please contact us at support@furventi.com before sending your return parcel back to us.
Yes, changes can be made before shipping. Please contact us as soon as possible. Once shipped, the order cannot be modified.
Once the returned item has been received by our warehouse and confirmed to be eligible for return, we will refund the remaining balance to your original payment method. Refunds are typically processed within 5 business days.
